Privacy Policy

At Usedon Computer India Pvt. Ltd. (also known as UC India), we value the trust you place in us when you choose to buy refurbished laptops, desktops, or related services from us. Protecting your personal information is very important, and this Privacy Policy explains in detail how we collect, use, and safeguard your data. By visiting our website, using our services, or making a purchase with us, you agree to the terms described here.

Who We Are?

We are Usedon Computer India Pvt. Ltd., a company based in India that deals with refurbished laptops and desktops. Our goal is to provide high-quality, affordable computing devices with genuine GST bills, one-year onsite warranty, free quarterly maintenance, and upgrade or exchange options. For the purpose of this policy, the terms "we," "our," and "us" refer to UC India, and "you" or "your" refers to our customers, visitors, or users of our services.

When you use our website or business services, we may collect different types of information that help us serve you better:

1. Personal identification details: such as your name, phone number, email address, billing and shipping address.

2. Order information: product details, GST invoice details, payment history, and purchase records.

3. Payment information: UPI, credit/debit card details (processed securely by third-party gateways; we do not store your card details directly).

4. Technical details: like IP address, browser type, location data, and usage patterns when you visit our website.

5. Communication records: such as emails, WhatsApp messages, or calls between you and our support team.

We use your information only for lawful business purposes. Some of the major uses include:

- To process and deliver your order for refurbished laptops or desktops.

- To issue GST invoices and warranty documents.

- To provide customer support, free quarterly maintenance, and after-sales service.

- To send updates on offers, promotions, or product launches (if you choose to subscribe).

-To improve our website performance and user experience.

- To prevent fraud, secure our systems, and comply with legal requirements.

We do not sell your personal details to third parties. All information is strictly used for servicing your order and improving your experience with UC India.

We share information only with trusted partners when it is absolutely necessary:

. Delivery partners and logistics: To ship your device safely.

. Payment gateways: To process secure payments.

. Service technicians: For onsite warranty or quarterly maintenance visits.

. Legal authorities: If required by law, regulation, or legal request.

We take care that any third-party service provider handling your information follows strict data protection standards.

We maintain robust security measures to ensure your personal details stay safe. Our practices include:

- Encrypted payment gateways for financial transactions.

- Secure servers for storing customer records.

- Regular monitoring of website traffic to detect suspicious activity.

- Employee training to handle sensitive data responsibly.

While we take every possible measure, no website or online system is 100% secure. In case of any data breach, we will inform affected customers promptly.

Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device to help recognize repeat visitors, analyze traffic, and customize content. You can disable cookies from your browser, but some features of the site may not work smoothly without them.

We may also use Google Analytics or similar tools to understand visitor behavior and improve our website performance.

We respect your control over your data. You have the following rights:

- Access: You can request a copy of the personal information we hold about you.

- Correction: You can update or amend incorrect details.

- Deletion: You can request us to delete your data if it is no longer necessary.

- Opt-out: You can unsubscribe from marketing emails or promotional SMS at any time.

- Restriction: You can limit how your data is used in certain cases.

For exercising these rights, you can email us at our official contact address given below.

Our services are not intended for children under the age of 18. We never knowingly collect information from children. If a child has submitted personal details, parents or guardians may contact us, and we will promptly delete such data.

We keep your information only as long as necessary to serve our business and legal purposes. For example:

- Order and invoice details are kept as per Indian tax regulations.

- Contact and support details may be kept for warranty claim periods.

- Once information is no longer required, we securely delete or anonymize it.

Our website may sometimes show links to third-party sites (such as payment providers or courier services). Please note, we are not responsible for their privacy practices. We recommend reading their policies before providing any information.

We may update our Privacy Policy from time to time to reflect changes in business, technology, or law. Any changes will be posted on this page with the updated date. Please check this page regularly to stay informed.

If you have any questions, complaints, or requests about this Privacy Policy, you can contact us at:

Usedon Computer India Pvt. Ltd. (UC India)

Email: connect@usedcomputerindia.com

Phone: +91-98110 57905

Address: 7th Floor, 92 Flat No. 708, Deepali Building, Nehru Place Market Road, Nehru Place, New Delhi, South East Delhi- 110019.

We are committed to resolving concerns in a fair and transparent manner.

At UC India, transparency and trust are our core values. Whether you buy a refurbished laptop, desktop, or use our warranty and maintenance services, we treat your information with the same care that we treat our own. Protecting your privacy is not just a legal obligation but also our responsibility as a customer-first company.