Privacy Policy 

At Usedon Computer India Pvt. Ltd. (also known as UC India), we value the trust you place in us when you buy refurbished laptops, desktops or related services from us. Protecting your personal information is important to us. This Privacy Policy explains how we collect, use and safeguard your data. By visiting our website, using our services or making a purchase, you agree to the terms described here.

Who We Are

We are Usedon Computer India Pvt. Ltd., a company based in India that deals in refurbished laptops and desktops. Our goal is to offer quality, affordable computing devices with genuine GST bills, a one-year onsite warranty, free quarterly maintenance and upgrade or exchange options. In this policy, “we,” “our” and “us” refer to UC India. “You” and “your” refer to our customers, visitors and users of our services.

Information We Collect

When you use our website or services, we may collect the following information:

  1. Personal identification details: your name, phone number, email address, and billing and shipping address.
  2. Order information: product details, GST invoice details, payment history and purchase records. For example, if you buy used laptops online from us, we record the model, configuration (such as a refurbished i5 laptop or a refurbished laptop with 16GB RAM) and the price at which it was sold.
  3. Payment information: UPI and credit or debit card details. These are processed securely by third-party gateways, and we do not store your card details directly.
  4. Technical details: IP address, browser type, location data and usage patterns when you visit our website.
  5. Communication records: emails, WhatsApp messages or calls between you and our support team.

How We Use Your Information

We use your information only for lawful business purposes, including:

  • Processing and delivering your order for refurbished laptops or desktops
  • Issuing GST invoices and warranty documents
  • Providing customer support, free quarterly maintenance and after-sales service
  • Sending updates on offers, promotions or new products (only if you choose to subscribe)
  • Improving our website performance and your experience
  • Preventing fraud, securing our systems and meeting legal requirements

We do not sell your personal details to third parties. Your information is used only to service your order and improve your experience with UC India.

Sharing of Information

We share information only with trusted partners, and only when necessary:

  • Delivery and logistics partners: to ship your device safely
  • Payment gateways: to process secure payments
  • Service technicians: for onsite warranty or quarterly maintenance visits
  • Legal authorities: if required by law, regulation or a legal request

We take care that any third-party service provider handling your information follows strict data protection standards.

Data Security

We maintain security measures to keep your personal details safe, including:

  • Encrypted payment gateways for financial transactions
  • Secure servers for storing customer records
  • Regular monitoring of website traffic to detect suspicious activity
  • Employee training on handling sensitive data responsibly

While we take every reasonable measure, no website or online system is 100% secure. If a data breach affects you, we will inform you promptly.

Cookies and Tracking

Our website may use cookies to improve your browsing experience. Cookies are small files placed on your device that help us recognise repeat visitors, analyse traffic and customise content. You can disable cookies in your browser, but some features of the site may not work smoothly without them.

We may also use Google Analytics or similar tools to understand visitor behaviour and improve our website.

Your Rights as a Customer

You have control over your data. You have the right to:

  • Access: request a copy of the personal information we hold about you
  • Correction: update or correct inaccurate details
  • Deletion: request deletion of your data if it is no longer necessary
  • Opt-out: unsubscribe from marketing emails or promotional SMS at any time
  • Restriction: limit how your data is used in certain cases

To exercise these rights, email us at the contact address given below.

Children’s Privacy

Our services are not intended for children under 18. We never knowingly collect information from children. If a child has submitted personal details, parents or guardians may contact us and we will promptly delete the data.

Retention of Data

We keep your information only as long as necessary for business and legal purposes. For example:

  • Order and invoice details are kept as required by Indian tax regulations.
  • Contact and support details may be kept for the warranty claim period.
  • When information is no longer required, we securely delete or anonymise it.

Third-Party Links

Our website may show links to third-party sites, such as payment providers or courier services. We are not responsible for their privacy practices, so we recommend reading their policies before sharing any information.

Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our business, technology or the law. Any changes will be posted on this page with the updated date. Please check this page regularly.

Contact Us

If you have any questions, complaints or requests about this Privacy Policy, you can contact us at:

Usedon Computer India Pvt. Ltd. (UC India)
Email:connect@usedcomputerindia.com
Phone: +91-98110 57905
Address: 7th Floor, 92 Flat No. 708, Deepali Building, Nehru Place Market Road, Nehru Place, New Delhi, South East Delhi - 110019

If you are looking for a second hand computer shop near me in Delhi and have a question about your data before you buy, you can reach us using the details above. We are committed to resolving concerns fairly and transparently.

Our Commitment to Customers

At UC India, transparency and trust are our core values. Whether you buy a refurbished laptop or desktop, or use our warranty and maintenance services, we treat your information with the same care we give our own. Protecting your privacy is both a legal obligation and our responsibility as a customer-first company.